The Challenge
A restaurant chain with 15 outlets was using Swiggy/Zomato exclusively, paying 30% commission per order — eating all their margins. They had no direct customer relationship, no loyalty program, no table booking and no visibility into which outlet was performing.
Our Solution
CodTeg built a white-label Flutter app (iOS + Android) for the restaurant chain — with delivery ordering, table booking, loyalty rewards and a real-time Kitchen Display System (KDS) — reducing commission dependence and building direct customer relationships.
Key Features Delivered
Real-Time Order Tracking
Live order status (Placed → Confirmed → Preparing → Out for Delivery → Delivered) with Google Maps delivery agent tracking and SMS alerts.
Loyalty Rewards Program
Point-based rewards on every order, birthday bonuses, referral incentives and redeemable vouchers — increasing repeat orders by 60%.
Table Booking & Dine-In
In-app table reservation with slot selection, guest count, special requests and automated SMS confirmation — integrated with the restaurant POS.
Kitchen Display System (KDS)
Real-time order queue display in the kitchen — color-coded by preparation time, with audio alerts and order modification broadcast across stations instantly.
Flexible Payments
Razorpay integration with UPI, cards, net banking, wallets, COD and split payment between loyalty points and cash — all in one tap.
Outlet Analytics Dashboard
Daily/weekly sales, popular dishes, peak hour analysis, rider performance and customer feedback summaries — accessible by each outlet manager separately.
Measurable Results
50k+
App downloads in 6 months
4.7★
Google Play Store rating
30%
Commission saved vs. aggregators
60%
Increase in repeat orders
< 2min
Order status update time
0
App crashes in production
"We were paying Swiggy ₹15L a month in commission. CodTeg built us our own app for less than that. Now we own our customers."
— Chef Arjun Nair, Founder, TasteHub
Technology Stack
Flutter 3.19
Dart
Firebase
Node.js
PostgreSQL
Google Maps
Razorpay
FCM Push Notifications
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